Abstract

This paper is mainly related to digital reference services. Evaluation of these services, their discrepancy from the traditional reference services, factors which cause their emergence, related technical and quantitative standards are presented. Additionaly, projects which are developed in this area, the importance of cooperation activities, application problems and how librarians approach to these issues are examined.

Keywords: Digital reference services

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Copyright and license

Copyright © 2003 The author(s). This is an open access article distributed under the Creative Commons Attribution License (CC BY), which permits unrestricted use, distribution, and reproduction in any medium or format, provided the original work is properly cited.

How to cite

Uçak, N. (2003). Digital Reference Services. Information World, 4(2), 103-121. https://doi.org/10.15612/BD.2003.502