Öz

Bilgi davranışı, farklı disiplinler tarafından artan bir hızla araştırılan alanlardandır. Bilgi davranışı ile ilgili yapılan ilk çalışmaların sistem odaklı olduğu, amacının sistemin sorunlarını çözmek olduğu, ayrıca konuya bilgi merkezleri açısından yaklaşıldığı bilinmektedir. Ancak 1980 sonrası, konu kullanıcı/birey açısından ele alınmış, son on yılda da akademik ilgi, bireysel bilgi davranışından ortak bilgi davranışına yönelmiştir. Ortak bilgi davranışı, ekipler/topluluklar içindeki ortak aklı işbirliği ile ortaya çıkartmak suretiyle optimum kararların alınmasına yardımcı olmaktadır. Konu ile ilgili gerek teorik gerekse teknik çalışmalar halen ön-paradigma aşamasındadır ve sınırlı sayıda da olsa modeller geliştirilmektedir. Ortak bilgi davranışında, ortak zemin, bağlam, farkındalık, güven gibi faktörler ve bunların davranış üzerindeki etkileri araştırılmaktadır. İnsanmakine arasındaki etkileşim senaryolarının (örneğin insan-insan, insan-makine, insan-makineinsan vb.) çeşitliliği, konunun sosyal ve/veya teknik açılardan ele alınmasını gerektirmekte, bu ise kavramsallaştırmada zorluklara neden olmaktadır. Bu çalışmada, bilgi davranışı araştırmalarının bireysel bilgi davranışından ortak bilgi davranışına neden ve nasıl evrildiği, araştırmalarda gelinen nokta ve ortak bilgi davranışı alanının sunduğu fırsatlar tartışılmaktadır.

Anahtar Kelimeler: Bilgi arama davranışı, Bireysel bilgi davranışı, Ortak bilgi davranışı, Bilgi davranışı modelleri

Referanslar

  1. Allen, T. J. (1969). Roles in technical communication networks. MIT. 20 Ekim 2013 tarihinde http://dspace.mit.edu/bitstream/handle/1721.1/48979/rolesintechnical00alle.pdf?sequence=1 adresinden erişildi.
  2. Amabile, T. M. ve Kramer, S. J. (2011). The Power of Small Wins. Harvard Business Review, 5(72)-83.
  3. Amabile, T., Fisher, C. M. ve Pillemer, J. (2014). IDEO’s culture of helping: by making collaborative generosity the norm, the design firm has unleashed its creativity. Harvard Business Review, 2(57), 64.
  4. Belkin, N. J., Oddy, R. N. ve Brooks, H. M. (1982). Ask for information retrieval: Part I background and theory. Journal of Documentation, 38(2), 61-71.
  5. Blake, C. ve Pratt, W. (2006). Collaborative information synthesis: A model of information behaviors of scientists in medicine and public health. Journal of the American Society for Information Science and Technology, 57(13), 1740-1749.
  6. Borgatti, S. P. ve Foster, P. C. (2003). The network paradigm in organizational research: A review and typology. Journal of Management, 29(6), 991-1013.
  7. Borghoff, U. ve Pareschi, R. (1997). Information technology for knowledge management. Journal of Universal Computer Science, 3(8), 835-842.
  8. Brown, M. (1991). A general model of information-seeking behavior. American Society of Information Science Annual Meeting, 28(9), 14.
  9. Bruce, H., Fidel, R., Pejtersen, A. M., Dumais, S., Grudin, J. ve Poltrock, S. (2002). A comparison of collaborative information retrieval (CIR) behaviors of two design teams. Information seeking in context, the fourth international conference information seeking in context içinde (s. 147–173). Lizbon: Universidade Lusıada de Lisboa.
  10. Case, D. O. (2002). Looking for information: A survey of research of information seeking, needs and behavior. Amsterdam: Academic Press.
  11. Cohen, A. L., Maglio, P. P. ve Barret, R. (1998). The expertise browser: how to leverage distributed organizational knowledge: collaborative information seeking. Washington: CSCW.
  12. Davenport, T. H. ve Prusak, L. (2000). Working knowledge: How organizations manage what they know. Boston: Harvard Business School Press.
  13. Davis, F. D., Bagozzi, R. P. ve Warshaw, P. R. (1989). User acceptance of computer technology: a comparison of two theoretical models. Management Science, 35(8), 982-1003.
  14. Denning, P. J. ve Yaholkovsky, P. (2008). Getting to “we”. Communications of the ACM, 51(4), 19-24.
  15. Dervin, B. (1992). From the mind’s eye of the user: The sense-making qualitative–quantitative methodology. J. D. Glazier, R. R. Powell (Yay. Haz.). Qualitative research in information management içinde (s. 61-84). Englewood: Libraries Unlimited.
  16. Dervin, B. (1998). Sense-making theory and practice: an overview of user interests in knowledge seeking and use. Journal of Knowledge Management, 2(2), 36-46.
  17. Ellis, D., Cox, D. ve Hall, K. (1993). A Comparison of the information seeking patterns of researchers The Journal of Documentation, 53(4), 384–403.
  18. Ellis, D. (1989). A behavioral approach to information retrieval system design. Journal of Documentation, 45(3), 171–212.
  19. Ellis, D. ve Haugan, M. (1997). Modeling the information seeking patterns of engineers and research scientists in an industrial environment. Journal of Documentation, 53(4), 384–403.
  20. Fahey, L. ve Prusak, L. (1988), The eleven deadliest sins of knowledge management. California Management Review and Journal of Universal Computer Science, 40(3), 265-276.
  21. Fidel, R., Bruce, H., Pejtersen, A. M., Dumais, S., Grudin, J. ve Poltrock, S. (2000). Collaboration information retrieval (CIR). The New Review of Information Behaviour Research, 1(1), 235-247.
  22. Foster, J. (2006). Collaborative information seeking and retrieval. Annual Review of Information Science and Technology, 40, 329-356.
  23. Hertzum, M. (2008). Collaborative information seeking: The combined activity of information seeking and collaborative grounding. Information Processing and Management, 44(2), 957-962.
  24. Hertzum, M. ve Pejtersen, A. M. (1999). The information-seeking practices of engineers: searching for documents as well as for people. Information Processing and Management, 36, 761-778.
  25. Hyldegard, J. (2006). Collaborative information behavior-exploring Kulthau’s information search process model in a group based educational setting. Information Processing and Management, 42, 276-298.
  26. Ingwersen, P. (2005). Turn: Integration of information seeking and retrieval in context. Heidelberg: Springer-Verlag.
  27. Karamüftüoğlu, M. (1998). Collaborative information retrieval: Toward a social informatics view of IR interaction. Journal of the American Society for Information Science and Technology, 49(12), 1070-1080.
  28. Karunakaran, A. ve Reddy, M. C. (2012). Barriers to collaborative information seeking in organizations. ASSIST, October, 28(31), 1-10.
  29. Karunakaran, A., Reddy, M. C. ve Spence, P. R. (2013). Toward a model of collaborative information behavior in organizations. Journal of the American Society for Information Science and Technology, 64(12), 2437-2451.
  30. Koschmann, T. ve Stahl, G. (1998, 14-18 Kasım). Learning issues in problem-based learning: situating collaborative information seeking. Conference on computer supported cooperative work’de sunulan çalıştay. 21 Kasım 2013 tarihinde http://www.researchgate.net/publication/2645080_Learning_Issues_in_ProblemBased_Learning_Situating_Collaborative_Information_Seeking adresinden erişildi.
  31. Krikelas, J. (1983). Information seeking behavior: Patterns and concepts. Drexel Library Quarterly, 19(2), 5-20.
  32. Kulthau, C. C. (1985). A process approach to library skills instruction. School Library Media Quarterly, 13(1), 35-40.
  33. Kuhlthau, C. C. (1991). Inside the search process: Information seeking from the user’s perspective. JASIS, 42(5), 361-371.
  34. Leckie, G. J., Pettigrew, K. E., Sylvain, C. (1996). Modeling the information seeking of professional: A general model derived from research on engineers, health care professionals and lawyers. Library Quarterly, 66(2), 161-193.
  35. Malmsjö, A. (1996). Information seeking behavior and development of information systems: a contextual view. Proceeding ISIC ‘96 Proceedings of an international conference of Information seeking in context içinde (s. 222-235). Taylor Graham Publishing.
  36. McDonald, D. W. ve Ackerman, M. S. (1998). Just talk to me: Field study of expertise location. Proceedings of the 1998 ACM Conference on Computer Supported Cooperative Work (CSCW ’98) içinde. 14-18 Kasım. 21 Kasım 2013 tarihinde http://web.eecs.umich.edu/~ackerm/pub/98b25/cscw98.expertise.pdf adresinden erişildi.
  37. Paul, S. A. ve Morris, M. R. (2009). CoSense: enhancing sensemaking for collaborative web search. Proceedings of the International conference on Human factors in computing systems içinde. Boston, Boston: ACM.
  38. Poltrock, S., Grudin, J., Dumais, S. T., Fidel, R., Bruce, H. ve Pejtersen, A. M. (2003). Information seeking and sharing in design teams. ACM Group Conference içinde (s 239–247). Sanibel Islands: FL.
  39. Prekop, P. (2002). A qualitative study of collaborative information seeking. Journal of Documentation, 58(5), 533-547.
  40. Reddy, M. C. ve Jansen, B. J. (2008). A model for understanding collaborative information behavior in context: A study of two healthcare teams. Information Processing and Management, 44, 256-273.
  41. Reddy, M. C., Jansen, B. J. ve Spence, P. R. (2010). Collaborative information behavior: Exploring collaboration and coordination during information seeking and retrieval activities. Foster, J. (Yay. Haz.). Collaboration information behavior: User engagement and communication sharing içinde (s.73-88). New York: Information Science Reference.
  42. Romano, N. C., Roussinov, D., Nunamaker, J. F. ve Chen, H. (1999). Collaborative information retrieval environment: integration of information retrieval with group support systems. Proceedings of the 32nd Hawaii International Conference on System Sciences. 22 Kasım 2013 tarihinde http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.3.9681&rep=rep1&type=pdf adresinden erişildi.
  43. Rouse, W. B. ve S. H. Rouse. (1984). Human information seeking and design of information systems, Information Processing and Management, 20(1-2), 129-138.
  44. Savolainen, R. (1995). Everyday life information seeking: Approaching information seeking in the context of “way of life”. Library and Information Science Research, 17(3), 259-294.
  45. Senge, P. M. (1998). Beşinci disiplin. (A. İldeniz, A. Doğukan, Çev.). İstanbul: Yapı Kredi Yayınları.
  46. Shah, C. ve Ibanez, R. G. (2010). Exploring information seeking processes in collaborative search tasks. Proceedings of the American Society for Information Science and Technology, 47(1), 1-7.
  47. Shah, C. (2010). Collaborative information seeking: A literature review. Advances in Librarianship, 32, 3-33.
  48. Shah, C. ve Marchionini, G. (2010). Awareness in collaborative information seeking. Journal of the American Society for Information Science and Technology, 61(10), 1976-1986.
  49. Shah, C. (2012). Collaborative information seeking. The information retrieval series, 34, 78-103.
  50. Sonnenwald, D. H. ve Pierce, J. G. (2000). Information behavior in dynamic group work contexts: interwoven situational awareness, dense social networks and contested collaboration in command and control. Information Processing and Management, 36(3), 461-479.
  51. Spence, P. R., Reddy ve M. C., Hall, R. (2005). A survey of collaborative information seeking practices of academic researchers. Proceedings of the 2005 international ACM (s.85-88). SIGGROUP conference on Supporting group work.
  52. Spence, P. R. (2013). Interconnectedness and contingencies: A study of context in collaborative information seeking. Yayımlanmamış doktora tezi. The Pennsylvania State University.
  53. Türk Dil Kurumu. (t. y.). Bağlam. 13 Şubat 2014 tarihinde http://www.tdk.gov.tr/index.php?option=com_gts&arama=gts&guid=TDK.GTS.5374cc7e06f7f7.94018408 adresinden erişildi.
  54. Twidale, M. B. ve Nichols, D. M. (1996). Collaborative browsing and visualization of the search process. Aslib Proceedings, 48, 177-182. 24 Şubat 2014 tarihinde http://eprints.lancs.ac.uk/53455/1/twidale_aslib_96.pdf adresinden erişildi.
  55. Twidale, M. B. ve Nichols, D. M. (1998). Designing interfaces to support collaboration in information retrieval. Interacting with Computers, 10(2), 177-193.
  56. Uçak, N. Ö. (1997). Bilgi gereksinimi ve bilgi arama davranışı. Türk Kütüphaneciliği, 11(4), 315-325.
  57. Uçak, N. Ö. (2000). Bilgi üzerine kuramsal bir yaklaşım. Bilgi Dünyası, 1(1), 143-159.
  58. Wang, R. Y. (1998). A product description on total quality. Communications of the ACM, 41(2), 58-65.
  59. Wilson, T. D. (1981). On user studies and information needs. Journal of Documentation, 37(1), 3-15.
  60. Wilson, T. D. (1999). Models in information behavior research. Journal of Documentation, 55(3), 249-270.
  61. Wilson, T. D. (2000). Human information behavior. Informing Science. Special Issue on Information Science Research, 3(2), 49-55.

Lisans

Telif Hakkı (c) 2014 Yazar(lar). Açık erişimli bu makale, orijinal çalışmaya uygun şekilde atıfta bulunulması koşuluyla, herhangi bir ortamda veya formatta sınırsız kullanım, dağıtım ve çoğaltmaya izin veren Creative Commons Attribution License (CC BY) altında dağıtılmıştır.

Nasıl Atıf Yapılır

Yıldız, H., & Özenç Uçak, N. (2014). Bireyselden Ortak Bilgi Davranışına. Bilgi Dünyası, 15(1), 1-26. https://doi.org/10.15612/BD.2014.421