Defining Service Success in Research Libraries: Case Study of ISAM Library

Abstract

This study aims to examine the book titled “Defining Service Success in Research Libraries: The Example of ISAM Library”, which was derived from Nuri Taşkın’s doctoral thesis with the same name. The book consists of four chapters that include the evaluation of the factors affecting the service success of research libraries with the example of the Center for Islamic Research (ISAM) Library in line with user opinions. With this book, researchers will be able to obtain comprehensive information about research libraries and ISAM Library, as well as reach the results of a qualitative assessment on service success.