Evaluation of Institutional Conditions in Records Management: The Example of Red Crescent Society

Abstract

In order to identify the conditions and problems of institutional records management upon the example of Turkish Red Crescent Society, surveys were carried out both at the headquarters and branches, to examine the general hypothesis: “Records management applications might be elaborated by means of capacity evaluation attempts”. Survey results had shown that 96.7% of the personnel shared the fundamental opinion behind the hypothesis. Moreover, the analysis of the results had indicated that the institution experiences difficulties with its the records management system. The difficulties had been observed to arise especially in personnel training, defining metadata for accessing records, restrictions to access, evaluation and annihilation processes, establishing supervision, broadening the applications and the transition into the electronic communications media.